By being courteous in our everyday communication with people, we are projecting a sense of honor. This will also bring out the best in both us and others. Having commendable people skills means communicating in such a way that brings ...
Thatis,it offers the beginnings of a thorough understanding of peopleskills but willnot provide all the answers.This book willnot makeyou an expert inpeople skills, butitwill help to equipyou tomove in that direction.
Author: Neil Thompson
Publisher: Macmillan International Higher Education
Significantly expanded, yet still supremely clear and accessible, the third edition of People Skills is an essential guide to the basic knowledge and skills needed for effective practice in the 'people professions' – that is, those occupations that involve dealing with people and their problems. It covers an extensive range of topics underpinning the work of a wide variety of staff, identifying key issues of concern to students, practitioners and managers. The book is divided into three parts. Part I stresses the importance of personal effectiveness skills, while Part II concentrates on the skills involved in personal interactions. Part III has as its focus the skills of intervention – agreeing what needs to be done and taking the necessary steps to make it happen. A central feature of the book is its emphasis on the need for issues of equality and diversity to be integrated into all aspects of practice. This thoroughly revised edition includes six entirely new chapters on: • Being creative • Being realistic • Leadership • Multidisciplinary working • Risk assessment • Responding to trauma It is essential reading for everyone working, or training to work, with people and their problems and will be invaluable in such diverse fields as health care; social work and social care; community and youth work; criminal justice; counselling, pastoral care and advice work; as well as management, supervision and human resources.
Release on 2014-11-04 | by Casey Hawley
Consider working with a coach to develop your people skills. You can find coaches and mentors at a variety of places: local colleges in the communications or business communications departments; psychologists; churches and other ...
People skills, also known as interpersonal skills, are the key to success in work and life. It seems like common sense, but so many people have difficulty grasping and mastering the most effective ways to interact with others, especially in an increasingly digital world. In this book, readers get: - How-to advice on the foundations of effective communication, including listening, empathy, clarity, conversation skills, and diplomacy. - Examples of interactions in various work and life situations, including those that went well and those that didn't-with advice to improving outcomes. - Tips on understanding and maximizing nonverbal communication, such as facial expressions, voice tone, posture, and gestures. - How to courageously and assertively handle conflict and have difficult conversations, such as bad news, disagreements, apologies, and resignations. - Tips on profiling the audience, and public speaking to large or small groups. - Steps for being more influential and persuasive, collaborating effectively with partners, and knowing when to stay silent. - Dealing with differences, coping with difficult people, and identifying one's own unique gifts and style.
People Skills for Public Managers
Release on 2014-12-18 | by Suzanne Mccorkle
The Interconnected Web of People Skills Nexus 1.Public Managers with People Skills Demonstrate Resilience amidChange Nexus2. Public Managers with People Skills Are Able to Separate Listeningfrom Analyzing Nexus3.
This book fills the need for a communication-based, public sector framed book. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector. It also features a strong "practice" orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication.
It s All about People Skills
Release on 2011-12 | by Jerry Boyle
People skills necessary to be an effective teacher will also be identified. A selfevaluation scale is available for use by the reader. This scale will provide you with an opportunity to place yourself somewhere between the lower end, ...
Teaching is a service profession that requires those working within the profession possess appropriate interpersonal skills. Academic expertise is, and always has been, the foundation of effective instruction. Teachers are expected to be prepared academically. This would include both experienced and those newer to the profession. The same expectation cannot be assumed in regard to the people skills teachers bring to the classroom. Many of these skills are presented and discussed.
People Skills at Work
Release on 2011-11-03 | by Evan Berman
While there may not be a single, one size fits all answer, developing a people skills toolkit can put you on the right path. An exploration of the ways in which people skills can be acquired and developed, People Skills at Work ...
Wouldn’t you like to achieve better work results, advance your career, navigate the workplace effortlessly, and more easily balance work success with personal well-being? Who doesn’t want the secret recipe for that? While there may not be a single, one size fits all answer, developing a people skills toolkit can put you on the right path. An exploration of the ways in which people skills can be acquired and developed, People Skills at Work discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Manage interpersonal relationships in the workplace Improve communications with coworkers and constituencies Work with people of different ages, gender, and backgrounds Handle conflicts with co-workers and clients Shaped by the authors’ experience, the book reflects their professional and personal integration of many different sources of knowledge and experience. The book uses a practical approach to address critical social skills, career advancement and professionalism, and how the different career stages affect key relationships. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines the particular skill’s relationship to the other skills presented in the book. Good people skills are no longer on the "nice to have" list; in most work settings they are simply a must. Very few people can escape the reality that their success usually requires having good people skills, too. This book gives you the tools to improve interpersonal relationships, communications, job performance, and interaction with people of different ages, genders, and backgrounds.
Essential People Skills for Project Managers
Release on 2005-08-01 | by Steven W. Flannes PhD
People. Skills. in. Project. Management. People issues in projects can be messy and uncomfortable. Most importantly for the project manager, people issues can hinder project success, especially in terms of meeting the project's schedule ...
A Treasury of How-to Guidance for Project Success! People problems can really hurt your project, causing delays, eroding quality, increasing costs, and resulting in high levels of stress for everyone on the team. Yet if you're like most project managers, you've never been taught the soft skills necessary for managing tough people issues. Essential People Skills for Project Managers brings the key concepts of people skills into sharp focus, offering specific, practical skills that you can grasp quickly, apply immediately, and use to resolve these often difficult people issues. Derived from the widely popular original book, People Skills for Project Managers, this new version provides condensed content and a practical focus. • Apply project leadership techniques with confidence • Resolve conflicts and motivate team members • Help a team recover after a critical incident • Determine your team members' personal styles so you can work more effectively with them You'll also learn how to apply people skills for a more successful career and life! • Discover how to manage stress – personal and professional • Learn proven methods for managing your own career • Find out how to thrive in an atmosphere of change
People Skills for Policy Analysts
Release on 2003-02-26 | by Michael Mintrom
The argument here is that , if the interpersonal chemistry in the team is right , skill development will follow . In many ways , these two answers exemplify differences in how much we value technical skills and people skills .
Policymaking is of its very nature a people-centered business-a good reason why highly effective policy analysts display not only superb technical expertise but excellent people skills as well. Those "people skills" include the ability to manage professional relationships, to learn from others about policy issues, to give presentations, to work in teams, to resolve conflict, to write for multiple audiences, and to engage in professional networking. Training programs for policy analysts often focus on technical skills. By working to enhance their people skills, policy analysts can increase their ability to produce technical work that changes minds. Fortunately, this unique book fills the gaps in such programs by covering the "people side" of policy analysis. Beyond explaining why people skills matter, this book provides practical, easy-to-follow advice on how policy analysts can develop and use their people skills. Each chapter provides a Skill Building Checklist, discussion ideas, and suggestions for further reading. People Skills is essential reading for anyone engaged in public policymaking and public affairs as well as all policy analysts. Completely changing how we think about what it means to be an effective policy analyst, People Skills for Policy Analysts provides straightforward advice for students of policy analysis and public management as well as practitioners just starting their professional lives.
The 5 Essential People Skills
Release on 2009-11-17 | by Dale Carnegie Training
Men and women who can do that are assertive people, and the purpose of this book is to show you how to become one of them. once you master this skill, you will be doing what's best for yourself and for everyone around you.
From one of the most trusted and bestselling brands in business training and throughout the world, The 5 Essential People Skills shows how to deliver a message to others with power and clarity, how to build loyalty and inspire creativity by demonstrating assertiveness, and how to be assertive. Put these five essential skills to work and begin your transformation! Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you’ve lost a little ground after every staff meeting? Most of us are either too passive or too aggressive in our business life, and we end up never getting the support, recognition, or respect we desire. The business leaders and trainers from Dale Carnegie Training have discovered that applying appropriate assertiveness to all your interactions is the most effective approach to creating a successful career. The 5 Essential People Skills will help you be the most positively commanding, prosperous, and inspired professional you can be. You will learn how to: · Relate to the seven major personality types · Live up to your fullest potential while achieving personal success · Create a cutting-edge business environment that delivers innovation and results · Use Carnegie’s powerhouse five-part template for articulate communications that grow business · Resolve any conflict or misunderstanding by applying a handful of proven principles Once you master these powerful skills, you will be well on your way to a new level of professional and personal achievement.
The Eight Essential People Skills for Project Management
Release on 2018-12-11 | by Zachary Wong
The Different Attitude Levels of People It is essential for team leaders to understand the relationship between attitude and performance. In the following sections, we will use the ice cream cone model to help you visualize and ...
Zachary Wong offers practical strategies, skills, and tools to help project managers diagnose and solve their toughest people problems. Based on decades in the trenches, the book shows how to confront and correct bad behavior, increase team performance and inclusion, turn around difficult people and poor performers, get people to do what you want them to do, boost employee motivation and attitude, reduce change resistance and risk aversion, and manage difficult bosses. Wong believes that the best team leaders are problem-solvers and facilitators, so this book provides problem-solving models and tools to diagnose people problems, and facilitative methods, processes, and techniques to correct them. It's an approach that can be personalized to fit any person or situation. Each skill is explained with a well-balanced mix of case stories, examples, strategies, processes, tools, and techniques along with illustrations, graphics, tables, and other visuals to clarify key concepts and their workplace application. To reinforce the most important learnings, Wong includes a “Memory Card” and “Skill Summary” at the end of each chapter. Nothing is harder than leading people and managing project teams. Being successful takes a combination of knowing human psychology, organizational behaviors, and human factors; having supervisory, process, and communication skills; ensuring good teamwork, high integrity, and strong leadership; and having the ability to integrate and apply these skills to a diverse work team. The Eight Essential People Skills for Project Management is designed for individuals, team leaders, and managers who oversee and coordinate the daily performance of others and who are seeking solutions that they can apply immediately.
Type: BOOK - Published: 2011-06-01 - Publisher: Modern Library
Compiled, edited, and newly revised by Ralph Ellison’s literary executor, John F. Callahan, this Modern Library Paperback Classic includes posthumously discovered reviews, criticism, and interviews, as well as the essay collections Shadow and Act (1964), hailed by Robert Penn Warren as “a body of cogent and subtle commentary on the
Type: BOOK - Published: 2012-06-24 - Publisher: Princeton University Press
Like his compositions, Milton Babbitt's writings about music have exerted an extraordinary influence on postwar music and thinking about music. In essays and public addresses spanning fifty years, Babbitt has grappled profoundly with central questions in the composition and apprehension of music. These writings range from personal memoirs and critical